Do you notice that sometimes some people are really smart, but they are not performing at work? Then you start hearing someone calls the other person dumbass, useless? I came across this kind of comments many times. Whenever I heard it, I always suggest that it’s probably not true. I always believe that everyone has talents at different areas, and they are hired because someone else thought that they are smart enough to deliver certain responsibilities. They might not be good at certain roles, but I’m sure we can admire them for other qualities.
Well… if these people are really smart, why are they not performing? In my opinion, the environment plays a big part – it is not enabling them to perform at their best potential. If you put a monkey into a fish bowl, it would never know it can climb. If you tie the monkey with heavy ropes, it would never move fast. Only if you put the monkey in jungle, you would see it jumping freely and showcasing its skills.
A lot of times at work we focus so much on delivery – there are KPIs to achieve, P&L target, immediate requests from clients to attend to… we don’t get to pay much attention to people. We say that people are the biggest asset of the company but in real life scenario we give priority to other matters. We don’t spend time or energy to grow talents. We treat everyone “equally” by giving everyone the same working routine, tools, and expect everyone would just perform and deliver. We cannot treat everyone “equally”!
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It all boils down to management to build a kind of culture that would welcome people to grow and deliver values. Pay attention at individuals’ strengths, put the right people at the right place. Tweak some rules if necessary, train people, build an environment which is safe for people to test and fail. The next time before we complain about someone for being “dumb”, ask what have we done to help them first. Did we train them? Did we give chance? Were we clear at communicating our requirements and expectation? Have they got the right information? Are their potentials hindered by the environment? Trust me, everyone is good at something. Find that out =)
